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Need help with your commercial waste collection or have a question about getting rid of and recycling any type of rubbish your business produces? Our expert, friendly team are on hand to answer any queries you may have and find the best solution for your organisation.

Call 0800 955 6246 or complete the form below.

Whether you want to speak to someone in our customer care team directly, arrange a call back for later, or prefer to submit your question/request online, get in touch the way that suits you. Someone will respond to your message in a timely and helpful manner to ensure everything runs smoothly when it comes to removing and recycling your commercial waste.

For a fast answer, check out the frequently asked questions at the bottom of this page. From collection times to weight limits, we’ve got you covered with some quick questions and solutions.

Call the free 0800 number or fill out the form at the bottom of this page to contact our team at Bins.co.uk today.

Useful phone numbers and email addresses

Talk to or email someone from one of our different teams if you have a specific question or request. This way you’ll get a fast answer from one of our experts with the relevant knowledge and ability to help you out quickly. The three teams you can speak to, what they can each help you with, their phone number and email address are:

Who are Bins.co.uk?

Bins.co.uk is part of the Business Waste family. Our team are passionate about helping companies within all sorts of industries and of varying sizes across the UK recycle your waste in as green and easy a way as possible. Protecting our planet, saving you money, and working towards a more sustainable future are our aims.

Once you tell us the type and amount of waste you need removing, our algorithm will find the greenest, most cost-effective solution near you. We’ll automatically compare various options and provide you with an instant quote from a reliable, trusted, local, and licensed waste carrier to deliver free bins to your company. We take care of your duty of care, there are no hidden charges you, only pay for collections.

Simply fill your bins up and leave in an agreed accessible location ahead of the collection time. Then we will do the rest from collection to transporting to a nearby facility for any required cleaning, treatment, and recycling, where possible.

Complete our form

Commercial waste: FAQs

There are five main stages to how commercial waste collection works:

1. Get a free quote online, based on your location, type of waste, amount and size of bins required, and how often you need collection.
2. Agree and pay for collection to confirm.
3. Tell us your site access details – this ensures our drivers can quickly and easily collect your waste.
4. Fill your bins when they arrive within the weight limits and leave in the agreed collection point ahead of the collection time.
5. Relax as we collect, transport, and recycle your waste where possible – and plant a tree for you!

Learn how commercial waste collection works

The price to get your commercial waste collected depends on:

• Your business’ location
• The type of waste you need removing
• How many bins you need
• Sizes of the bins you require
• How often you want your commercial waste collecting

The easiest way to work out how much commercial waste collection will cost you is to get a free quote online or over the phone.

Get a free quote online or call 0800 211 83 90 and speak to one of our sales team for a fast quote.

When the weight of the waste in your bin is more than its weight allowance, you may have to pay an overweight charge. The weight allowance for each bin varies depending on its size and the type of waste it holds. Always check this first before you fill a bin with your commercial waste.

Waste disposal across all industries is charged on weight rather than volume, which is why these charges are in place. Once your waste is collected the bin is weighed, then after disposal the empty bin is weighed again and deducted off the first weight.

If you face regular overweight charges, it can be best to increase the size or number of bins you use, or frequency of collection. Use our wheelie bin chart to check the general weight limits or explore waste types to find specific weight allowances.

Your bins need to be left in an easily accessible place for our vehicles. In most cases this will be the same place where your bins are first dropped off. When arranging a quote, we’ll ask for details to assess whether the location is accessible. This takes into account:

• If the bins are accessible by a vehicle five metres wide
• How close to a public/access road it is
• Any steep gradients, steps, loose, or dangerous surfaces
• What time the bin(s) can be delivered and collected
• If we need a key or access code
• Whether ‘out of hours’ calls will upset any neighbours

Agreeing on an accessible collection point is essential to ensure delivery and collection runs smoothly for you and our drivers.

Sadly, not all commercial waste is recyclable. Where possible we’ll recycle your business waste but types such as general waste are unavoidable and still end up in landfill. However, glass, cardboard, and dry mixed recycling are all recycled where possible.

Understand more about the different types of waste

Yes, simply speak to someone from our customer care team to add more bins to your collection:
• Call – 0800 955 6246
• Email – sales@businesswaste.co.uk

You can add another bin for the same or a different waste type, increase the size of the bins you need to fill, or change the frequency of collection. It’s also possible to remove a bin from your collection if you no longer produce a certain kind of waste.

We’ll agree a time and place to collect your commercial waste bins from the start. To ensure this is at a convenient time for you, tell us when is most suitable – including if there are any access restrictions to your site or if ‘out of hours’ collections are possible.

You can arrange collection of your commercial waste – whatever type and however many bins and sizes you use – on a daily, weekly, or fortnightly basis. Our team can talk you through the options and help you find the best collection schedule based on the amount and type of waste you produce.

Yes, every business in the UK that produces any type of waste are legally required to have a duty of care certificate (or waste transfer note). This is to show that the business or owner has disposed of such waste in a legal and responsible manner. It ensures your company gets rid of waste in line with the Environmental Protection Act 1990.

Every waste collector is legally and duty-bound to provide each business with a duty of care certificate when removing their waste. That’s why we provide your duty of care certificate for free.

You can arrange delivery and collection of three different commercial waste bin sizes:

• 240 litres
• 660 litres
• 1,100 litres

Learn more about commercial waste bin sizes

Plant a Tree

We are proud of our carbon neutral collection service and our zero to landfill policies. As part of our green pledge to offset CO2 emissions, we plant a tree for every new customer. A certificate of planting will be sent to you.

The commitment to our customers

The waste industry is at the sharp end of recycling and sustainability, so we promise to drive down unnecessary waste while working toward a zero landfill pledge. That means working with our customers and the community at large to encourage recycling and to protect the environment.

Heard enough? Get a quote now
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